Grievance procedure

WDP is committed to continuous improvement and seeks to appropriately address feedback received from its stakeholders such as clients, investors, employees, suppliers, the local community… We maintain procedures to address grievances formally raised by stakeholders in relation to WDP, our warehouses, our services, or any processes we apply.

What are stakeholder’s expectations and how are they being met by WDP?

WDP is committed to continuous improvement and seeks to appropriately address feedback received from its stakeholders such as clients, investors, employees, suppliers, the local community… We maintain procedures to address grievances formally raised by stakeholders in relation to WDP, our warehouses, our services, or any processes we apply.

Corporate citizenship at WDP is organised on a corporate level, where strategy guidelines are being set, and is embedded in the WDP ESG strategy. Each WDP platform is being encouraged to define its commitment towards corporate citizenship within this strategy.